🌿 Refund, Cancellation & Return Policy – HerbalPowderForHer

🔄 Order Cancellation (By Customer)

You can cancel your order any time before it is dispatched by contacting our customer service team.
Once the order is dispatched, it cannot be cancelled.

In the event of any suspicious or fraudulent activity, we reserve the right to cancel such orders at our sole discretion, with or without prior notice. We may also maintain a blacklist of such customers and restrict future access or orders.

📦 Return & Exchange Policy

As we deal with Ayurvedic and personal care products, we follow a strict no-return or exchange policy, except in the following cases:

  • Damaged product

  • Missing item(s)

  • Incorrect product delivered

  • Empty or defective packaging

To be eligible for a return/exchange in such cases, customers must provide:

  • An unboxing video (from the moment the package is opened)

  • Clear images of the product and packaging

  • Description of the issue

Please reach out to us at care@herbalpowderforher.com or call 99285 79838 within 48 hours of delivery to report any issue.
Do not send products back without confirmation from our support team.

💰 Refunds

  • If your order is successfully cancelled before dispatch, your refund will be processed and reflected in your bank account within 7–10 business days.

  • For returned/damaged items (if approved), you will be notified via email once we receive and inspect the return.

    • If approved, your refund will be processed to your original payment method (credit/debit card or UPI) within 7–10 days.

⏳ Delayed or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or payment account again

  2. Contact your bank/payment provider (some banks take longer to post refunds)

  3. Still no update? Email us at care@herbalpowderforher.com

We appreciate your trust in HerbalPowderForHer and are committed to providing safe, effective, and high-quality herbal care products.